An update to all BCT customers

BCT has been purchased by Capquest one of the leading credit solution firms in the UK. With over 25 years' experience, we want you to know that, as a BCT customer, your account is in safe hands.


If you are a current* BCT customer you should have received a letter which will outline how we will manage your account and how you can continue to make payments. To discuss your account, please contact us and our client services team will be able to give you the help you need:



Our opening hours are:


Monday to Thursday

8:00am - 8:00pm


8:00am - 6:00pm


9:00am - 2:00pm


For further information on Capquest, please visit



* If your account with BCT was closed prior to 1st December 2013, but you have an outstanding query, please contact


** Calls are charged at the same rate as a standard landline call when dialling from a fixed line. Calls to this number are also accepted as part of inclusive call minutes from most major mobile phone operators.


BCT is a trading name of Capquest Debt Recovery. Capquest Debt Recovery Limited is authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006)


Registered office: Fleet 27, Rye Close, Fleet GU51 2QQ. Registered No. 3772278 England and Wales. VAT No. 844281719 |